Zendesk, Inc., a software development company, provides software-as-a-service products for organizations. Its flagship product includes Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on Websites, in applications, and on mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Help Center, a self-service destination with articles, interactive forums, and community; Zendesk Message, a customer messaging software; Zendesk Explore that makes customer data accessible across an organization; and Zendesk Connect, a customer intelligence software. It operates in approximately 150 countries and territories. Zendesk, Inc. was founded in 2007 and is headquartered in San Francisco, California.